My account
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Account access
Log in
What the account opens up
- Your cash balance and your bonus balance, shown separately.
- Progress on the 10x wagering requirement under way, in pounds staked.
- The next welcome tier, and the reload bonuses of the week.
- The cashier, your transaction history and the status of your withdrawals.
- Deposit limits, loss limits and session time limits.
Account security
4 habits that keep your account safe
- A unique passwordDifferent from the one on your email. That address is what resets your access, so it must not share the same password.
- Two-factor authenticationCan be switched on in the settings. A six-digit code is added to the login, including when you confirm a withdrawal.
- Check the site addressNo Rivo agent will ever ask for your password, whether by email or in live chat.
- Log outOn a shared device, untick the stay logged in option and log out when you leave.
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Account blocked at login
In most cases it is a matter of incomplete ID documents rather than a password problem. The help page sets out the causes of a block and the document to provide in each case.
